FAQs

Where is your store located?
We are located in Ontario, Ottawa.

What is Boreava's Return Policy?
For detailed information about our return policy, please refer to the “Return and Refund Policy” tab on our website.

Will I receive a confirmation email when my order is submitted online?
Once you complete your order, you will automatically receive a confirmation email acknowledging receipt of your order.

How do I process a return?
To initiate a return, please contact us at info@boreava.com for further assistance.

Any product exclusions or restrictions?
All items on sale are final purchases. Please check the product title for any disclaimers indicating if the item is on sale.

Contact Us
For prompt assistance, please contact our customer support team:

Email: info@boreava.com

Address: 89 Renfrew Ave, Ottawa Ontario K1S 1Z6, Canada

Phone: +1 647-477-2056